Request a Room

Upclose picture of young boy

Due to an overwhelming demand Ronald McDonald House Akron (RMHA) is frequently full with a Waiting List.  We serve families that have a patient admitted or being treated at Akron Children’s Hospital (ACH), Cleveland Clinic Akron General special care nursery (operated by ACH), or Summa Health System special care nursery (operated by ACH).

Ronald McDonald House Akron (RMHA) provides a homelike setting for up to 42 families each night.  The safety and well-being of our guests is a top priority.  Therefore, RMHA has established a new policy requiring background checks for all our overnight guests.

As of July 15, 2019 RMHA, requires all adults (18 years old or older) to pass a criminal background check before being allowed to stay at RMHA.

Conviction for crimes, including, but not limited to, violent crimes, domestic violence, child abuse, sex offenses, illegal drug activity, burglary, and/or identity theft will result in your request to stay at RMHA being rejected.  A separate background check is required for each adult who wants to stay at RMHA.

REQUESTING A ROOM

Reservation List Request:

We do accept reservations for certain procedures and circumstances.  To request a reservation please complete and return the ‘Request A Room’ form or contact our office at 330-253-5400.  In addition, each adult MUST directly submit a ‘Criminal History Background Report Authorization’.  The authorization must be submitted at least 5 business days prior to your check-in date to allow for processing time.  We’ll process your background checks and contact you if there is a problem.  If the doctor’s office submits your request directly to RMHA each adult MUST also directly submit a ‘Criminal History Background Report Authorization at least 5 business days prior to staying at RMHA.

A submitted Room Request (from you or the doctor’s office) does not guarantee a reservation.  We will contact you confirming your request and availability.  If you do not hear from us within two days, you must call to confirm that we received your information and check availability.

Waiting List Request:

If your child has been admitted to Akron Children’s Hospital unexpectedly, please complete and return the ‘Request A Room’ form or call our office at 330-253-5400.  In addition, each adult MUST directly submit a ‘Criminal History Background Report Authorization’.  We’ll process your background checks (approx. 1-2 days processing time) and contact you if there is a problem.  Once a room becomes available, we will contact you with details.

A submitted Room Request does not guarantee availability.  We will contact you confirming your request and availability.  If you do not hear from us within two days, you must call to confirm that we received your information and check availability.

Download option:
If you prefer you may also download, complete and return the Criminal History Background Report Authorization hard copy form.

Alternate Lodging:
The Reinberger Family Center is a short term stay facility located in ACH. Once you have been placed on our Waiting List we recommend that you check with the Reinberger Family Center 330.253.2201 for possible accommodations.

Hotels:
The two nearest hotels are Courtyard Akron Downtown (1.5 miles – 330.252.9228) or The Hilton Garden Inn Akron (3 miles – 330.733.2900).

Please Note

A room request is NOT a room reservation and you will need to receive confirmation on availability. If you have not heard from us within 2 days after submitting your request please call our office at 330-253-5400 to confirm that we received your request and check availability.

X