Request a Room
June 30, 2020 Program Update:
- Ronald McDonald House of Akron will accept and approve a limited number of new room requests on a gradual basis. As before, families who are currently at the House may continue their stay as long as criteria continue to be met. Social distancing and other recommended policies and procedures must be followed.
- Please see the current Eligibility Requirements that need to be met in order to request a stay.
- All new requests will start on the Waiting List until Eligibility Requirements and scheduling are confirmed by Family Services.
Ronald McDonald House of Akron (RMHA) provides a homelike setting for up to 42 families each night that have a loved one being treated by Akron Children’s Hospital. The safety and well-being of our guests is a top priority. Therefore, RMHA has established a new policy requiring background checks for all our overnight guests.
As of July 15, 2019 RMHA, requires all adults (18 years old or older) to pass a criminal background check before being allowed to stay at RMHA.
Conviction for crimes, including, but not limited to, violent crimes, domestic violence, child abuse, sex offenses, illegal drug activity, burglary, and/or identity theft will result in your request to stay at RMHA being rejected. A separate background check is required for each adult who wants to stay at RMHA.
REQUESTING A ROOM
Please find details on the Eligibility Requirements to request a room and the supporting required documents. All new requests will start on the Waiting List until Eligibility Requirements and scheduling are confirmed by Family Services.
- Eligibility Requirements
- Guest Guidelines
- Request a Room Form
- COVID-19 Waiver Release
- HIPAA Authorization Form
- Criminal History Background Report Authorization (direct online submission-RECOMMENDED)
Please note the Criminal History Background Report Authorization can take 1-2 days to process. Once it has processed, we will contact you if there is a problem.
A submitted Room Request (from you or the doctor’s office) does not guarantee a reservation. We will contact you confirming your request and availability. If you do not hear from us within two days, you must call to confirm that we received your information and check availability.
The Reinberger Family Center is a short term stay facility located in ACH. Once you have been placed on our Waiting List we recommend that you check with the Reinberger Family Center 330.253.2201 for possible accommodations.
A room request is NOT a room reservation and you will need to receive confirmation on availability. If you have not heard from us within 2 days after submitting your request please call our office at 330-253-5400 to confirm that we received your request and check availability.